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Customer Support

Skilled Technical Support and Customer Service
Team Apptis ITES-2S is committed to delivering a superior customer experience. For all solutions, we offer

  • Skilled and certified engineers in all leading technologies
  • 1-5 years warranty options for on-site service and repair
  • 24x7x365 Customer Service and Helpdesk

Promise Portal: Real Time Program Management and Tracking
Through the PROMISE portal, ITES-2H customers can electronically manage IT initiatives in real time, from initial quote through warranty support. It delivers years of Apptis' refined best practices and proven toolkits to your desktop - a $250,000 K investment

  • Anytime, anywhere secure real-time monitoring and tracking of program and task orders
  • Promotes collaboration and information sharing among stakeholders
  • Offers training
  • Customizable for each task order and client
  • Easy to use and access via web browsers
To access PROMISE, click here.