Task Areas

Business Process Reengineering

• Business Case Analysis
• Functional Requirements Decomposition
• IT Capital Planning
• Gap Analysis
• Risk Management
• Workflow Analysis

Information Systems Security

• Computer Security Awareness and Training
• Computer Security Incident Response
• Information, System, Data, and Physical Security

Information Assurance

• Disaster Recovery
• Continuity of Operations
• Contingency Planning
• Remote Monitoring/Intrusion Detection
• Security Architecture Design
• Security Hardening
• Secure Video Teleconferencing
• System Certification and Accreditation (DITSCAP)

Information Technology Services

• Biometrics
• Configuration Management
• Capacity Management
• CAD/CAE/CAM
• Computer Systems Administration, Management, and Maintenance
• Design/Specifications for Information Systems
• Data and/or Media Management
• Database Applications Development
• Design/Specifications for Information Dissemination
• DoDAF Based Operational & System Architecture Design & Development
• Economic/Business Case Analysis
• IV&V
• Internet/Intranet/Web Applications/Network Computing
• Legacy Systems Modernization
• Performance Benchmarking/Performance Measurements
• Simulation and Modeling
• Software/Middleware Development
• Source Data Development
• Statistical Analysis
• Systems Development and Software Maintenance
• Systems Programming
• Video Teleconferencing
• Voice over Internet Protocol (VoIP)
• Web and Computer Systems Decision Support Tools
• Web-Enabled Applications

Enterprise Design, Integration, and Consolidation

• Information and Knowledge Engineering
• Integrated Solutions Management
• Knowledge Engineering/Management
• Market Research and Prototyping
• Measuring Return on Investment (ROI)
• Earned Value
• Compliance with Interoperability Standards
• Product Integration
• Reliability and Maintainability

Education/Training

• User Training
• Wargaming, Experimentation, Scenario Design & Execution
• Instructional Design, and Modeling & Simulation
• Design & Execution of Computer-generated Imaging Training

Program/Project Management

• Strategic Enterprise IT Policy and Planning
• Change Management
• Program Assessments and Studies
• IT Strategic Planning Program Assessment and Studies
• IT Project Cost & Schedule Management
• IT Strategic Planning
• Management/Administrative Support/Data Entry
• Deployment Management

Systems Operation and Maintenance

• Computer Center Technical Support
• Commercial Off-the-Shelf Software Products and Support
• Computer Systems Administration
• Computer Systems Facilities Management and Maintenance
• Licensing Support
• Software License Management
• Legacy Systems Maintenance
• Network Management
• Help Desk Support
• Desktop Support
• Property Management

Network Support

• Network and Telecommunications Infrastructure Support
• Office Automation Support
• Seat Management/Asset Management

Labor Categories

• Program Management (11)
• Quality Assurance (3)
• IT Systems Architecture (8)
• Applications systems (12)
• Operations and logistics (7)
• Information Assurance (13)
• System Administration (3)
• Data Administration (5)
• Data Warehousing (5)
• Help desk/end user support (7)
• Internet/Web Operations
• Network administration/support (6)
• Documentation (5)
• ERP/business process development (6)
• IS training (4)