Supporting the Mission of the Federal Civilian Government Agencies
Civilian agencies face special IT challenges, including the ability to apply IT faster, smarter, and with more security safeguards – and with good reason. New compliance laws, reporting guidelines and procedures are the norm. A corporate oversight law like Sarbanes-Oxley can take on a life of its own.
At the same time, there is constant pressure to deliver faster, more effective services in spite of the labyrinths of complex requirements.
We can help you meet these challenges. Applying our extensive experience with financial and regulatory organizations, we develop and support IT solutions to help your enterprise achieve peak levels of performance. Count on us for:
- Enterprise support services
- Call Center support services – end-to-end
- Storage and server consolidation
- Infrastructure acquisition and deployment
- Network infrastructure engineering
- Engineering support
- IT support services
- Program management
- Instructional services
- Business and financial management
We've experienced these requirements firsthand with healthcare organizations in the DoD, U.S. Department of Veterans Affairs, U.S. Food and Drug Administration, and the U.S. Department of Health and Human Services (HHS). The depth of the knowledge and expertise we've gained enables us to deliver practical solutions tailored to today's rapidly changing healthcare environments.
Working side-by-side with some of the industry's finest healthcare service providers, we offer:
- NetStorm, our integrated suite of IT services
- Network infrastructure engineering
- IT product provisioning and integration
- Enterprise support – on-site and off-site
- Consolidated call center support
- Converged networking and VoIP
- Security support
- Storage solutions
- Healthcare business operations
Internal Revenue Service. For the IRS global tech refresh initiative, we supply and deploy desktop and laptop systems to 820 IRS offices in 50 states and 20 countries. We're also helping the IRS consolidate more than 4,000 servers and multiple storage pools into a few high-performance campus and computing centers that will enhance management while cutting investment costs.
U.S. Environmental Protection Agency. Our project team has consolidated 12 EPA helpdesks into one centralized center. Managed by Apptis, the consolidated call center has paid for itself through reduced staffing and infrastructure needs, more efficient use of helpdesk services, and minimum capital costs.
Securities and Exchange Commission. Our enterprise support services to the SEC assure network reliability and availability. We're also supplying VoIP services to enhance voice communications capabilities while lowering costs.
Military Health System. We upgraded LAN's at 67 TRICARE locations worldwide, giving them a common, standards-based telecommunications infrastructure needed to support the DoD's new patient care system and emerging initiatives like TRICARE Online.
Department of Veterans Affairs. As a key PCHS-2 provider, we supply the VA with a wide variety of IT hardware and software from leading partners in the industry. To support its mission goals, the VA selected us to deliver a full wireless LAN and VoIP solution.
Food and Drug Administration (FDA). To increase the cost-effectiveness of its IT infrastructure, the FDA turned to us for a comprehensive IT consolidation and VoIP solution.
Department of Health and Human Services (HHS). Our software testing and validation services support software development for HHS's Center for Medicare and Medicaid Services.
NetStorm. An integrated suite of IT services, our full service solution NetStorm, offers your organization end-to-end support for infrastructure design and deployment, on-site IT services, off-site helpdesk and monitoring, and knowledge management and training.